Shyam Communication ("we", "our", "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit or make purchases through our website.

By using our website, you consent to the practices described in this Privacy Policy.

​

1. Information We Collect

We may collect the following information from customers:

Personal Information

• Full Name

• Mobile Number

• Email Address

• Billing Address

• Shipping Address

• PIN Code

• Payment-related information

Order Information

• Products purchased

• Order history

• Transaction details

• Delivery information

Technical Information

• IP Address

• Browser type

• Device information

• Website usage information

• Cookies and tracking data

​

2. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling orders

• Providing customer support

• Delivering products and services

• Sending order confirmations and updates

• Preventing fraud and unauthorized transactions

• Improving website functionality and user experience

• Complying with legal and regulatory obligations

​

3. Payment Information

Payments made through our website are processed through secure third-party payment providers such as PhonePe and other authorized payment partners.

We do not store your complete debit card, credit card, UPI PIN, net banking credentials, or other sensitive payment information on our servers.

All payment transactions are processed through secure and encrypted payment systems.

​

4. Data Protection and Security

We implement reasonable technical and organizational security measures to protect customer information from:

• Unauthorized access

• Alteration

• Disclosure

• Loss

• Misuse

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

​

5. Sharing of Information

We do not sell, rent, or trade customer personal information to third parties.

We may share information only with:

Service Providers

• Payment gateway providers

• Courier and logistics partners

• Website hosting providers

• Customer support service providers

Legal Requirements

We may disclose information if required by law, court order, government authority, or regulatory body.

​

6. Cookies Policy

Our website may use cookies and similar technologies to:

• Remember user preferences

• Improve website performance

• Analyze website traffic

• Enhance user experience

• Maintain shopping cart functionality

Cookies are small text files stored on your device.

You may choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

​

7. Data Retention

We retain customer information only for as long as necessary to:

• Fulfill orders

• Maintain business records

• Resolve disputes

• Comply with legal obligations

Once the information is no longer required, it will be securely deleted or anonymized where applicable.

​

8. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of such external websites. Users are encouraged to review their privacy policies separately.

​

9. User Rights

Customers may:

• Request access to their personal information

• Request correction of inaccurate information

• Request deletion of personal information where legally permissible

• Withdraw consent where applicable

Requests may be submitted through the contact information provided below.

​

10. Children's Privacy

Our website is not intended for children under the age of 18 years.

We do not knowingly collect personal information from minors without appropriate parental or legal guardian consent.

​

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes will become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the updated Privacy Policy.

​

12. Contact Information

Shyam Communication
786, Chandu, PO-Budhera,
Gurugram, Haryana, India